We had this question posted on our Facebook group and figured this might be of value to you:

“My key employee is quite capable from a technical perspective but not fitting the leveraged production perspective. Any suggestions on what a...

Are you dealing with an underperforming new staff?

In this case, you might be wondering if you should wait for them to improve on their performance or simply cut your losses and focus on getting the right fit in the next hire.

In my...

One of the most common concerns that practice owners have when redirecting all client communication to Senior Client Managers is what if the SCM leaves one day? What if they poach or take away all of your clients for their own? 

Do you...

It will be a challenge to entirely withdraw from your business if your clients are still very much dependent on you.

So how do you change your client’s habits if they just want to talk to you directly because they only trust your...

Have you ever done a diagnostic/discovery on a client’s needs where they need a Company/Trust to be set up? In this situation, do you place the order with your supplier and send an invoice to the client and wait (pray) for payment?

...

In the spirit of helping you avoid giving away too much IP or advice for free to potential clients, allow us to share with you the Wize way of dealing with prospecting chats.

There are 7 Divisions in a business. Division 4 is Production and...

If you want to grow your business and achieve additional growth in fees from existing clients, use the narrow and deep team structure and play people in position and not out of position.

The Senior Client Managers (SCM) are the ones...

Is your staff screaming for work? The most successful business owners work on the Balance Sheet (preventative activities) and not just on P&L activities (putting out fires or reactive activities).

Fixing the problem is the best way to...

All accounting firm owners should know how to manage their clients. Do not let your clients manage you or else they will drag you into their nightmare. Educating clients is a Balance Sheet investment. Make sure you don’t neglect this very...

In this video, the Wize guys discussed how to onboard new recruits based on the role they will play in your accounting practice. There are three categories in an ideal team structure: finders (finding leads), minders (managing existing clients),...