In the world of business, success, and scalability go hand in hand. To achieve both, it is crucial to adopt a strategic approach to team structure and recruitment. In this blog post, we will delve deeper into the concept of a deep and narrow team structure, exploring its roles, benefits, and practical tips for implementation. By understanding the intricacies of this approach, you can create a high-performing team that propels your business toward growth and success.
Understanding the Deep and Narrow Team Structure:
The deep and narrow team structure represents a departure from the conventional shallow and wide approach, where individuals report directly to the business owner or manager. In a deep and narrow team, reporting lines are streamlined, and team members are assigned specific roles based on their skills and strengths. This structure emphasizes the importance of optimizing team performance by leveraging complementary skills.
Roles in a Deep and Narrow Team:
A deep and narrow team consists of three primary groups of individuals: finders, minders, and grinders. Finders are individuals with excellent interpersonal skills who excel in client-facing roles. They are responsible for building and nurturing relationships with clients. Minders, on the other hand, are technically proficient individuals who oversee the production of work, ensuring accuracy and organization. Lastly, grinders are task-oriented individuals who focus on efficiently completing work, even if it may not always be perfect. This division of roles ensures that team members can capitalize on their strengths and work collaboratively to achieve optimal results.
Benefits of a Deep and Narrow Team:
- Increased productivity: By assigning specific roles to team members based on their skills and strengths, a deep and narrow team structure maximizes productivity. Each person can focus on their area of expertise, leading to improved efficiency and output.
- Effective communication: The streamlined reporting lines in a deep and narrow team foster effective communication. Team members know exactly who to approach for assistance, reducing confusion and ensuring timely resolution of queries.
- Leverage and scalability: A deep and narrow team provides leverage to the business owner or manager. With clear reporting lines and well-defined roles, senior team members can focus on high-level tasks and strategic decision-making, while junior members handle day-to-day operations. This allows for scalability and frees up the business owner’s time, enabling them to work on growing the business.
Implementing the Deep and Narrow Team Structure:
Transitioning to a deep and narrow team structure requires careful planning and implementation. Here are some practical tips for making the shift:
- Understand the roles: Familiarize yourself with the characteristics and responsibilities of each role in the deep and narrow team structure. This understanding will guide your recruitment process and help you find the right candidates for each position.
- Drip-feed the transition: Start by introducing the concept of a deep and narrow team to your current team members. Explain the benefits and gradually begin assigning roles based on individual strengths. This gradual transition allows team members to adapt to their new responsibilities without feeling overwhelmed.
- No-bypass policy: Enforce a no-bypass policy to ensure that communication flows through the appropriate channels. Client managers should not directly contact the production team, and vice versa. This policy helps maintain clarity and accountability within the team.
- Change management: Be prepared for resistance and understand that it may take time for team members to adjust to the new structure. Provide support, training, and clear expectations to help them embrace their roles and responsibilities.
- Utilize capacity planners: Use capacity planners to assess the workload and ensure that teams are appropriately sized. This tool helps you identify excess capacity or capacity shortages, allowing you to make informed decisions about hiring or redistributing work.
Building a deep and narrow team is a crucial step toward creating a scalable and efficient business. By understanding the roles, implementing a no-bypass policy, and utilizing capacity planners, you can streamline your team structure and leverage the strengths of each team member. A deep and narrow team fosters effective communication, enhances productivity, and provides the business owner with the freedom to focus on strategic growth. Embrace this approach, and you’ll be on your way to creating a high-performing team that delivers exceptional results.
PS: Whenever you’re ready… here are the fastest 3 ways we can help you transform your accounting/bookkeeping practice:
1. Get our practice transformation Friday tips to your inbox – Every week Ed Chan shares a tip on his experience of building a $20million firm that still runs without him – start getting your Friday Tip emails here
2. Download our famous eBook The Accountants 7-Hour Workweek Playbook – This book is for any accounting practice owner looking to buy back their time, make more money and have more freedom – Download here
Take a look at the app we use to run our own $4million firm in just 7-hours a week – Take a look here