Previous Post
Should you hire an offshore team directly or through an agency?
Next Post
The High Cost Of Low Salaries: 3 Reasons To Pay Competitively

The Ideal Team Structure to Manage $1M in Fees

The ideal team structure for your practice depends on the fee volume you manage. If you’re looking at $1m in fees, this is the ideal team structure that should work for you:

The ideal team structure is to have one client manager (possibly supported by an assistant client manager) and then 5 grinders (one of which is the senior production manager) manage $1m in fees.

You start with the client manager handling all communication traffic, but sooner or later they will hit capacity as you edge towards the $1m in fees.

So then you sort your clients into four classes – A, B, C, and D – and hire an assistant client manager. Think of the assistant client manager as a trainee. So then the assistant takes over looking after the C and D class clients, while the client manager takes care of A and B clients.

How to sort your clients is a science in itself. Do you do it by fee size as most accountants do? Or do you use different criteria, for example, industry, future potential, client size? Every practice will do this differently.

The client manager is not just a minder but also a finder. The client manager is like a GP. They understand the general concept and know when to call in which expert. Their job is to manage the client and be their trusted contact and adviser.

If your client manager sits down to grind away, then they don’t have time to grow the business. There is an opportunity cost to doing grinding work. It requires leadership from a partner to make sure client managers don’t slip back into a grinding role.

The senior production manager leads the production team. Their skillset needs to be very different from the one of a client manager. The production manager is in charge of the other grinders in production.

Their role is to make sure that the Ts are crossed and are dotted. They liaise with the client manager and assistant manager to get to the final product. They don’t see the clients. The client manager or assistant does.

P.S. Whenever you’re ready… here are 4 ways we can help you grow your Accounting or Bookkeeping business:

1. Grab a free copy of our book – The Accountants 20-Hour Workweek

It’s the blueprint to structure, staff, and scale your firm whilst dramatically reducing your work hours. — Click Here

2. Join the Wize WaterCooler and connect with other Accountants who are scaling too

It’s our new Facebook community where business-minded Accountants and Bookkeepers learn to build a firm that runs without them. — Click Here

3. Reduce your workload by 20% in 30 days for $67

We’ve just released a new online platform giving you access to a step-by-step plan to reduce your workload and free up an extra day a week.  Get access for $67 and become our next case study. – Click here

4. Work with the Wize Guys privately

If you’d like to work directly with the Wize Mentor team to take you from stuck to scale… just send us a message at tell us a little about your firm and what you’d like help with, and we’ll get you all the details!