Our Circle of Concern vs Circle of influence

The Long Runway of Marketing

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Chan & Naylor generates around 9,000 to 10,000 clicks on their website per month and generates around 2,500+ leads a year for all offices via digital marketing. It’s a long runway…
Management Skills

Your Success Lies in Your Management Skills

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Success is in managing your teams and not in “doing” the work. Recruit and Manage people well and you will have a great team, with great staff morale, great productivity/profitability,…

A Champion Team Vs A Team Of Champions

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A team working together with a great leader will always outperform a team of individual stars. Are you the Sheepdog or the Wolf? Be the sheepdog, not the wolf. The…

The Three Pillars of Growth

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In 2007, 2008, and 2013, BRW nominated Chan & Naylor as Australia’s fastest-growing accounting practice. In 2013 alone Chan % Naylor grew by 42.8% to $18.6m in revenue. How was…

What To Look For In An Ideal Candidate

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When recruiting the right staff, I pay very little attention to degrees and certificates as I have seen candidates pass degrees and MBAs and all the qualifications in the world…

Sales tasks vs Production tasks

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In the spirit of helping you manage your client’s expectations instead of them controlling you, I want to share with you the principle of “Sales tasks” vs “Production tasks”. “Sales…

Paralysis by Analysis

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Often you will manage someone who may be described as a “perfectionist”. This is often a problem accountants suffer from due to the nature of their work. However one needs…