Exceptional times call for exceptional actions.

People want reassurance and communication during these uncertain times.

Be there for your clients and staff and a major way to do this to be available and be responsive - return emails and phone...

Do not panic - you need to be positive and proactive even if you aren’t particularly feeling so.

Energy, both good and bad, is contagious and spreads throughout your office / virtual office and can be felt over the phone in conversations...

The concept of the “ideal team” is not new. Most large companies have “line management” or “direct line reporting” and that each manager can only handle around 5 team members. 

SAP, the software...

Leadership is not about "being right" it's about the right result.

So what is the "right result?"

Having lots of clients referring you to their friends is the highest compliment and the best ROI one can get.

In some cases, there is a small cost...

When I work with firms, often they had grown their business without a road map and simply hired people as a reaction to growth versus planning it out properly. This later becomes a major roadblock to further growth. 

You must get your...

What is the difference between "Marketing and Selling" and why should we continue to invest in Marketing or Selling?

 Marketing is about fertilizing the soil so that when you sow seeds (Sell) the seeds will germinate and grow easily.

 ...

Most of the firms I help are struggling with their production. 

Because they build the business around themselves it means when they reach retirement age they have to sell it as it totally depends on them. 

What I teach them as Peter...

Outsourcing is still a very controversial topic in our profession. With the risk of sharing my thoughts that may be contrary to your own views, I do believe it to be a topic that deserves an open, healthy debate.

Late last year I had a planning...

Have you ever been really busy all day but haven’t produced anything? 

Well, that’s what Grinders can be like. 

Grinders like being busy busy busy. Put them in a room with nothing to do and they will find something to do....

It’s not possible to run a successful business by yourself. It’s about bringing in complementary skills.

Recruit someone that has the skills that you don’t have in your team. Focus on doing the things you are good at and get...