When recruiting the right staff, I pay very little attention to degrees and certificates as I have seen candidates pass degrees and MBA’s and all the qualifications in the world but have no common sense and could not do the job. I also have...

In 2007, 2008, and 2013, BRW nominated Chan & Naylor is Australia’s fastest-growing accounting practice. In 2013 alone Chan % Naylor grew by 42.8% to $18.6m revenue. 

How was Chan & Naylor able to grow so fast, more than...

A team working together with a great leader will always outperform a team of individual stars.

Are you the Sheepdog or the Wolf?

Be the sheepdog, not the wolf. The sheepdog is the protector of the flock. The sheepdog protects others that...

As restrictions in movements and meetings are slowly relaxed, we have seen a pleasing spike in recruitment activity among employers of accountants and bookkeepers in the past fortnight.

Employers are unsurprisingly also reporting an increase in...

Success is in managing your teams and not in "doing" the work.
 
1. Recruit and Manage people well and you will have a great team, with great staff morale and great productivity/profitability and a great life/style with little stress.
 
2....

With current times requiring all of us to manage and minimize travel and face-to-face meetings, interviewing candidates on the phone, or using popular video services like Zoom & Skype has obvious appeal in bringing a practical solution to keep...

When I first started my Accounting Practice it was growing around an average of 30% per year simply from word of mouth only and soon I was working over 100 hours per week.

This was burning me out and not sustainable in the short term let alone the...

Chan & Naylor generates around 9,000 to 10,000 clicks on their website per month and generates around 2,500+ leads a year for all offices via digital marketing.

It’s a long runway and if you don’t know what you are doing you can...

As the business owner/manager/advisor to your clients and staff, there's a lot of risks that fall on our shoulders. But as the leader, all eyes are on us to step up in these situations. What message are you giving to your staff and clients by your...

Exceptional times call for exceptional actions.

People want reassurance and communication during these uncertain times.

Be there for your clients and staff and a major way to do this to be available and be responsive - return emails and phone...